headspace - Intake Coordinator - [Archived Advertisement]

headspace - Intake Coordinator

Our Values

Compassion, People Focused, Inclusion, Integrity, Respect, Teamwork

About Us

Black Swan Health Limited provides high quality, evidenced-based, safe primary health services and disability services. With a workforce of 230 Black Swan Health is one of the largest primary health care organisations in WA.

This multi-award-winning company employs a full multi-disciplinary health professional and disability services team. With several funding streams, Black Swan Health delivers a range of primary health services including (but not limited to), diabetes and multidisciplinary chronic conditions services, psychology and counselling services, youth mental health services, community early psychosis treatment and recovery programs, street doctor services, psychosocial disability services and disability services.

Black Swan Health is an independent not-for-profit organisation governed by an experienced and skills-based Board of Directors.

headspace is an initiative funded by the Australian Government (Department of Health) which provides holistic support for young people aged 12 – 25 and their families. headspace aims to improve young people’s mental and physical health, address alcohol and other drug issues, and assist with access to vocational and employment services. Black Swan Health Ltd is the lead agency for headspace Osborne Park.

As the headspace Intake Coordinator, you will be part of a dedicated multidisciplinary team offering a high quality, early intervention response to young people and their families. You will have the chance to expand your experience working with young people by having a direct role in the assessment and coordination of their care as well as offering ongoing counselling. This is a rare opportunity to join headspace in an intake coordinator capacity.

Responsibilities 

• Co-ordinate the intake process including management and triage of the intake register, appropriate waiting list allocation of referrals and following up with referrers.  
• Provide initial information, support and psycho educational content to young people and families accessing the service via telephone. 
• Provide initial engagement, screening and bio-psychosocial (HEADSS) assessment of young people, particularly those who are deemed a priority, including referral onto appropriate services both internal and external to headspace Osborne Park, in collaboration with the headspace clinical team. 
• Provide on-going therapeutic support to young people.
• Establish, foster and maintain close referral pathways with relevant mental health, carer organisations and other relevant service providers in the local area.  
• Monitor complex and higher risk client referrals and ensure that appropriate priority assessment, management and follow up support and/or referral are provided in collaboration with the Clinical Lead.  
• Chair the regular Intake & Allocation Meetings and facilitate resulting actions.  

Benefits 

• Be part of a leading service in early intervention youth mental health with international recognition. Grow your career and future employment opportunities.  
• Work within a vibrant, passionate, youth friendly team with varied client presentations. 
• Access a variety of training and professional development opportunities through headspace National network and the lead agency. 
• Regular clinical supervision and multidisciplinary informal supervision across the team. Added access to EAP service

Essential Competencies 

1. Approved tertiary qualifications in Psychology, Social Work, Nursing, OT and eligibility for registration as required e.g. AHPRA, AASW 
2. Demonstrated experience working in a multi-disciplinary case management environment with a mental health client group/ or vulnerable youth services with at least 3 years’ experience. 
3. Proven ability to develop rapport and effective professional relationships with young people, key stakeholders and associated organisations. 
4. Demonstrated working knowledge and experience using contemporary models and methods of supporting young people living with mental illness, specifically risk assessment and management. 
5. Commitment to a social inclusion framework of working within the community. 
6. Demonstrated skills and/or knowledge and experience working with young people presenting with co-occurring mental health and alcohol and other drugs issues; young people who are homeless or at risk of becoming homeless; people identifying as lesbian, gay, bisexual, trans, intersex, or questioning; and young people with other barriers to accessing mental health support.

Offer of employment is subject to a valid Working with Children Check and National Police Clearance being presented.

Previous applicants need not apply

If you are interested in this opportunity, please click the APPLY button below or alternatively email?employment@blackswanhealth.com.au. Your application should include a covering letter addressing the essential competencies accompanied by your resume. For further information including details of contract duration please contact Human Resources: (08) 9201 0044 

Applications close 12pm 24.01.2020