Health Services Coordinator - [Archived Advertisement]

Health Services Coordinator

MELALEUCA REFUGEE CENTRE

Melaleuca Refugee Centre (MRC) provides a range of services to people from refugee and migrant backgrounds who are newly arrived to the Northern Territory (NT). These services include Humanitarian Settlement Program (HSP), Settlement and Engagement Transition Services (SETS), provision of the Program of Assistance to Survivors of Torture and Trauma (PASTT), and access to a range of community development programs that enable people to experience caring communities. 

The Melaleuca Health Support Services (HSS) complements these services by promoting the coordination and integration of health services for newly arrived refugees (first 18 months of settlement) and migrants (first 5 years of settlement).

THE ROLE 

The Health Services Coordinator (HSC) applies a social model of care (non-clinical) to facilitate and support the provision of culturally appropriate, comprehensive, and sustainable primary health care services for newly arrived refugees within their first 18 months of settlement; and migrants within their first 5 years in the NT, as contracted by NT Primary Health Network (NTPHN).

The HSC networks and collaborates with all areas of the NT health sector to support the building of a workforce that is able to respond to the unique health needs of refugees and migrants. Similarly the HSC builds the capacity of MRC case coordinators to coordinate and/or support the Refugee Health Assessment (RHA) for newly arrived humanitarian entrants; and SETS providers to assist migrants in navigating the health system. 

For a full copy of the please email chenoa.ellison@melaleuca.org.au 

SKILLS, KNOWLEDGE, EXPERIENCE, QUALIFCATIONS AND/OR TRAINING:

Essential:

• Australia recognised Registered Nursing qualification with a minimum of 5 years practice experience; and registration with the Australian Health Practitioners Registration Association (APHRA)
• Extensive experience in nursing within targeted specialist communities such as migrants, Indigenous, or refugees impacted by trauma.
• Considerable experience and knowledge in community development to generate positive individual outcomes
• Demonstrated understanding of primary health care and referral pathways to access services
• Demonstrated ability to liaise and network effectively with clients, community groups, stakeholders and work colleagues often within a cross cultural context.
• Well-developed written skills including record keeping, report writing and analysis.
• Demonstrated well-developed oral communication including provision of education and training for health professionals; and health promotion for community groups.
• Demonstrated ability to work autonomously while planning work schedules, prioritise work and complete tasks on schedule
• Demonstrated ability to be flexible and collaborative within a small team and workplace which experiences frequent interruptions and changes to timelines.
• Police clearance certificate (within last 3 months); and Current Working with Children Check/Ochre Card
• Current unrestricted Driver’s License

Desirable:

• Experience working with CaLD groups and knowledge of the barriers CaLD communities face in accessing health services in Australia
• Postgraduate qualifications in public health or health promotion
• Experience using translating and interpreting services
• First Aid Certificate