Love what you do. Love where you work.

Be part of a vibrant, inclusive, friendly organisation that genuinely cares for its staff.  Helping Hand is a not-for-profit organisation offering in-home help, retirement living and residential care to over 7,000 older South Australians in Adelaide and regional South Australia. Our staff do more than simply treat the physical needs of the people they care for. They are skilled, patient, respectful and kind, forming relationships with their clients, assuring them, caring for them, and protecting them.

The Role

This is a newly combined role for which Helping Hand are seeking an experienced leader for the role of Residential Services Manager for two of our residential care homes, based at Port Pirie, and Jamestown.

As the Residential Services Manager, you will lead the delivery of resident focused care and have overall quality, financial and operational accountability for the two facilities. This role will be responsible for leading the development and delivery of high-quality services in accordance with the new aged care quality standards through effective management and leadership of the workforce, financial and other resources. As the manager of two care homes, one 104-bed and another 40-bed, your experience, expertise and energy will play an important role as we continue to define ourselves as an industry leader.

Your skills and experience

• Formal qualifications in health, aged care or a management related discipline, or comparable business experience.
• Extensive experience and performance in the delivery of person-centred services in a health or aged care environment.
• Leadership and management experience in a complex environment including evidence of ability to build and develop strong operational service teams.
• Demonstrated high order verbal and written communication skills and ability to relate with all levels of staff, client and internal and external stakeholders.
• Experience in managing and leading teams through change.
• Demonstrated ability to meet financial outcomes within a service environment including development of annual budgets, financial monitoring and analysis and maximisation of income.
• Demonstrated experience with financial, quality, risk and compliance within Aged or Health care services.

What you can expect professionally

A highly competitive salary package, career development, senior clinical team and support, and ongoing staff mentoring and support from the top down.

What you can expect personally

A values-based organisation that reflects those values in our decision making, service models and accountability throughout the organisation. You’ll experience support to grow and develop, access to specialised clinical experts and other corporate expertise and well-established care and governance frameworks. An open and relaxed environment where you feel safe, appreciated, and encouraged to speak up and be heard.

Where you’ll be working

Our sites are based at Port Pirie and Jamestown.  You’ll be working flexibly across both sites.

If you believe you can contribute to Helping Hand’s great reputation and genuinely want to make a difference to our clients and staff, then we want to meet you.

Talk to us about what we can do to support your decision to apply.

Please click APPLY to view the position description and applicant information pack. 

Confidential enquiries can be directed to Claire Stone, Acting Executive Manager – Residential Services on 08 8224 7777

Applications close on Friday 22nd May 2020.

 
All applicants must have the right to work in Australia and hold a current national police check or be willing to obtain one. Current Helping Hand employees must notify their manager of their intent to apply.