Clinical Services Manager- Aged Care - [Archived Advertisement]

Clinical Services Manager- Aged Care

Are you ready to take the next step in your career in aged care management? Look no further!

We are seeking a passionate and experienced Clinical Services Manager to join our dedicated team. Our home boasts a stellar reputation within the community, thanks to our commitment to excellence in care and our supportive, positive environment.

Your Key Responsibilities:

• Monitor and review ongoing customer needs, physical, and emotional well-being, making appropriate recommendations for supports or services.
• Actively respond to new client inquiries, manage referrals, upgrades, and update client information.
• Analyse client issues, problem-solve to achieve realistic and practicable client-centered solutions.
• Respond to client clinical care requirements and health and well-being feedback, managing client issues and outcomes.
• Keep up to date with developments, legislation, and regulations relevant to the areas of responsibility.
• Support customers to achieve progress towards documented person-centered goal-directed outcomes.
• Provide case management and ensure the day-to-day support and well-being of clients through casework, advocacy, and planning.
• Create Care Plans and maintain budgets for existing and prospective HCP clients to ensure that their care needs are met within funding approval.
• Prepare client agreements and provide a clear explanation of the agreement while acting as a client advocate.

Your Skills & Experience:

• Tertiary qualification in a relevant field e.g., Case Management, Social Work, Health, Allied Health, Nursing.
• AHPRA registered is essential.
• Broad knowledge and experience in the aged care sector.
• Previous experience in the Aged Care industry is ideal.
• High level of written and verbal communication, administrative, and organisational skills.
• Customer-focused with excellent communication and problem-solving skills.
• Ability to take initiative, pursue opportunities, and optimise resources.
• Flexibility, adaptability, and analytical thinking.
• Current driver’s license and police check.
• Good computer skills and exposure to client management systems.

Benefits & Culture:

• Generous salary package circa $120,000 base + super.
• Excellent opportunity for someone enthusiastic and wanting to grow with a company.
• Real opportunities for learning and career development.
• Don't miss out on this chance to make a meaningful impact in aged care. Apply now to join our dedicated team in Springvale South!

To discuss further contact Erinn for a confidential chat:
*E4 are recruiting for multiple positions and are happy to compare different available options with you*  

Erinn Keely (Recruitment Consultant)
0480 006 135 | erinn@e4recruitment.com.au