• New Role, Disability Sector
• Operational/Business role (non technical)
• 12 Month Contract

As operational owner of the future state Participant Journey, you will play a pivotal role in representing this journey as a design input into the various projects which are collectively delivering the Agency’s Scheme Reform.

Reporting to the Branch Manager, you will be responsible for initiating, establishing and maintaining strong relationships with key internal and external stakeholders, and will also represent and negotiate on behalf of the Agency across various forums.

Key Responsibilities include:

• Updating future state Participant Journey, reflecting scope and concept design from Scheme Reform Projects and presenting to diverse audiences as required.
• Working with service designers, explaining future state and ensuring designs align with the future state and participating in design workshops.
• Raising risks where designs are not congruent with the future state Participant Journey.
• Working with technology partners, ensuring that technology changes support the future state Participant Journey.

Ideally you will possess:

• Proven experience and an ability to understand the complexity and interdependencies within the Participant Journey.
• Ability to work across multiple stakeholders to ensure effective outcomes.
• Effective leadership and decision making skills with the ability to identify and minimise risks, understand problems or opportunities and proactively take appropriate action.

How to Apply:

Please select “Apply Now” above.

For a confidential discussion and to find out more about this opportunity please call Sonia Charman from Randstad on 8468 8007

More Opportunities with our Public Sector Clients

Randstad is an approved talent supplier to all levels of government. We recruit for a broad range of job types across all departments. If this role isn’t for you, view all our government job opportunities on our dedicated site: https://www.randstad.com.au/jobs/q-government/south-australia/ 

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.